Terms and conditions

Changes happen. If you wish to cancel your program please read our cancellation policy.

 

For individual programs only:

Participants may use program credit of up to a calendar year from the original start date.

The registration fee is refundable within 7 days of payment or if chosen placement becomes unavailable.

Program fee cancellations from 14 days up to 1 days prior program start date are subject to a 25% cancellation fee based on the total program fee.

For group programs

Cancellation 60 days or more before the first departure on

relevant booking: 10% of the total will be held by the INLEX in accordance

with these terms and the remainder of the payments.

Cancellation 15-59 days before the first departure on

relevant booking: An amount equal to 50% of the total program fee will

be refunded.

Cancellation less than 15 days before the first departure on relevant booking: No refund will be payable.

 

Refund policy

No refunds for no-shows or early departures.

A full refund of the program fee and registration fee is available when an uncontrollable event (Force Majure)develops in the chosen destination preventing the program to function.

Refunds are subject to US$50 transaction fee.

Individual programs

Program start date can be changed without any penalty for up to one calendar year from your original start date in the same destination. Changes are subject to program availability.

Destination changes are possible. If the new chosen destination has cheaper fees, a refund for the difference will be issued minus a US$50 banking fee. If the new chose destination has higher fees, a new invoice will be generated using the existing balance as a credit for the new program in a different destination.

Date and destination changes are subject to availability.

Group bookings

Program start date can be changed without any penalty for up to one calendar year from your original start date if informed in writing 60 calendar days before relevant booking.

Start date changes informed after 59 days or less to the relevant booking may be subject to adjustment fees.

Destination changes informed 60 days before the program start date are subject to a credit note for a new destination.

Destination changes informed less than 59 days before the start date are subject to review on a case-by-case basis and may be subject to a penalty based on group size, activities, etc.